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Terms and Conditions – Palisade Scents
Welcome to Palisade Scents on eCRATER. By shopping with us, you agree to the following terms and conditions. Please read them carefully before placing an order.
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1. Product Authenticity
All products sold by Palisade Scents are 100% authentic and sourced from authorized distributors and reputable wholesalers. We do not sell knockoffs, fakes, or replicas.
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2. Pricing & Promotions
Prices listed are in U.S. dollars. Promotions, discounts (such as code: SCENTS), and offers are subject to change without notice. Only one promo code may be used per order.
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3. Shipping Policy
• Free shipping is offered on orders over $69 (U.S. only).
• Orders under $69 are charged a flat shipping fee of $7.95.
• We ship within the U.S. only.
• Orders are typically processed within 1–3 business days.
• Once shipped, you’ll receive a tracking number via email.
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4. Returns & Exchanges
Due to the nature of personal care and fragrance products, all sales are final. We do not accept returns or exchanges unless an item arrives damaged or incorrect.
If there’s an issue with your order, contact us within 48 hours of delivery with photos and details at [your contact method].
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5. Payment
We accept payments via eCRATER’s supported payment methods, including PayPal. Your payment must clear before the order is processed.
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6. Order Cancellations
Orders can only be canceled before they are shipped. Once shipped, the order is considered final.
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7. Privacy Policy
Your personal information is used solely to process your order and will not be shared or sold to third parties. We take customer privacy seriously.
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8. Limitation of Liability
Palisade Scents is not liable for any indirect, incidental, or consequential damages arising from the use of products or services sold on this site.
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9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our store constitutes acceptance of those changes.
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